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6th April 2020

3 Important Factors to Consider When Choosing an Internet Service Provider

Trying to find the right internet service provider for your home or business can often feel overwhelming. There are so many elements to take into consideration, and nobody wants to make any decisions that they might regret in the future. Without a reliable internet connection, you might be unable to carry out work, and staying in touch with family and friends can also become difficult.

With this in mind let’s highlight 3 important factors that can make choosing an internet service provider a little easier.


One of the first factors to take into consideration when choosing an internet service provider is to determine which internet service providers are actually available in your area. Coverage can vary from provider to provider based on your location and this can limit your choices. Some of the largest network providers like Verizon Internet are said to have a large coverage area. It has service areas that include over ten states with roughly five million households. Quite often any advertised prices, speeds, special offers, and packages can also differ and therefore you will need to take some time to check out precisely how your location is serviced.

Availability is particularly important to consider if you live in a rural area. High-speed cables, and fibre connections can seem tempting, but you might not be able to benefit from these additions if the provider does not service your area. With this in mind, you might want to start your search by using an online zip code or post code finder that can help you to assess all of the internet provider options in your area. From here, you can then compare some of your options. Not sure where to start? Check out this useful guide to Hughesnet vs Viasat so that you can begin to get a feel for the types of packages that could meet your needs.

Balance Speed and Cost

Speed is crucial where finding the right internet provider for your needs is concerned. Aim to find an internet plan with adequate download and upload speeds so that you can accomplish any online task with ease. That being said, remember that you might not necessarily need to go for the fastest options. Bandwidth essentially refers to the volume of information per unit of time that the transmission medium can sustain. Choosing the fastest internet plan can be tempting, but if you are not careful, you can easily end up paying too much for bandwidth that you will never use.

You should therefore be prepared to weigh up the pros and cons of a few different internet packages. For instance, a more expensive internet connection might be the correct choice if you run an online business. However, if you only need internet for general day to day tasks, then a more affordable package could be the right solution. Furthermore, it is also important to note that some providers charge for installation and equipment, whereas others offer promotions and discounts to counter these costs. Smaller internet providing companies, such as Truleap and many more, offer a high speed home internet service for less of the price than a larger cable company. Make sure to research into companies of all sizes and popularity, as you might get yourself a bargain. Correspondingly when choosing an ISP, you need to be certain that you can strike a balance between speed and price.


Another factor that you need to think about when choosing an internet service provider is reliability. An unreliable internet connection can be massively inconvenient, especially if you work from home or frequently use the internet for other reasons such as social media, streaming, or gaming. Internet service providers are in fierce competition and therefore it is strongly recommended that you compare your options to work out which one is most deserving of your custom.

Internet service providers all offer unique packages and therefore the levels of customer satisfaction can vary dramatically. If possible, try to check that the internet service providers in your shortlist have a dedicated customer service team on hand to troubleshoot any issues. This is where well-established ISP brands often come into their element. One bonus tip. If you work from home and cannot risk internet service interruptions, finding an ISP that offers a Service Level Agreement should be a priority. SLAs are essentially service contracts that specifically state how reliable your connection should be.

Choosing the right ISP is one of the most fundamental decisions you can make where keeping your home or business connected is concerned. Once you have made a shortlist based on availability, speed, cost and reliability, you can then go on to make an informed choice about how to proceed.

Ultimately, once you have an internet service provider that you know that you can trust on your side, you might also want to do some research into making sure that your connection is secure. For more information about securing your network using a VPN, check out this useful guide to protecting your internet connected devices.

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